Last Updated on Friday, February 24, 2012 at 5:02 AM
The Kentucky Education Technology System (KETS) Service Desk provides quality technical support to all Kentucky P-12 school districts & the Kentucky Department of Education. We are here to serve our customers and assist them in maximizing the benefits that KETS technology brings to students, teachers, and administrators throughout the Commonwealth of Kentucky.
It's our pleasure to serve you!
KETS Service Desk
Phone:
(502) 564-2002
(866) 538-7435
E-mail:
ketshelp@education.ky.gov
Web Support Form
Remedy Mid-Tier System
KETS Client Software Compatibility MatrixThe KETS Client Software Compatibility Matrix details the current status of vendor support for client software products running on specific Operating Systems and/or Internet Browsers. This document lists the core KETS Enterprise software applications that are used and/or required to be used by all districts. As part of the KETS Software Lifecycle, ...
More Directory Services and Outlook Live Email
These resources should be used as a guide for both the transition of e-mail to Live@edu and general navigation and maintenance.
How Tos and Standards Documents
KETS Service DeskPhone: (502) 564-2002 (local) (866) 538-7435 (toll free) E-mail: ketshelp@education.ky.gov Hours of Operation: Monday - Friday 7:30 AM - 5 PM Eastern Time The KETS Service Desk has created this "How To" section to provide our customers fast access to documents and sites that can assist you quickly and easily.
KETS Tech Tips
The Kentucky Education Technology System (KETS) Customer Service Center publishes tech tips in the Commissioner’s Weekly Update each Friday. Our tips, which focus on emerging technology and best practices, are archived here.